Bulk emails

When you need to tell every enrolled learner something — new content added, a clinical-guidelines update, an upcoming live Q&A — the Bulk Email tool is the right channel. Don’t use it for routine course content; that’s what course updates are for.

Off by default

Bulk email isn’t visible on the Instructor dashboard until you enable it in Studio: Settings → Advanced Settings → Email (set enable_email to True). Once enabled, an Email tab appears in the Instructor dashboard.

When to use bulk email

• Course launch announcements.
• Material changes to course content (e.g. errata, updated guidance).
• Reminders for graded deadlines (rare in self-paced CPD).
• Notifying learners of scheduled downtime.

When not to use it

• Marketing — the Learning Hub bulk email is transactional, not a marketing tool.
• Routine module-by-module updates — use the in-course updates panel.
• Anything personal — it goes to everyone.

Sending an email

1. Open the course in the LMS as an instructor.
2. Instructor → Email.
3. Pick a recipient set:
   • Myself — test send.
   • Staff and instructors — internal heads-up.
   • All learners — the real thing.
4. Write subject + body. Plain text is safest; HTML is supported but render-checks vary by client.
5. Click Send Email.

Audit trail

Every bulk email is logged under Instructor → Email → Sent Email History. Keep this in mind for clinical-content corrections — there is a record.

Limits

the Learning Hub queues bulk emails through Celery; large courses can take several minutes to dispatch. There’s no per-day cap, but treat it as a once-a-week-max channel — over-emailing learners is the fastest way to train them to ignore you.